Campus Technology

Stevenson University has current technology available to faculty and students. All classrooms have teaching workstations which include computing, the ability to show video tapes and DVD's, as well as sound and projection systems to enhance the teaching and learning process. Stevenson University provides general use classrooms, specialized computing laboratories, and computer classrooms. Wireless access to the campus network is available throughout most academic facilities and resident halls. Additional enhancements to the wireless network will soon cover public gathering areas outside most facilities.

The University has a suOne card which is the student's identification card, financial transaction card, and access card allowing access into facilities where appropriate. For more information contact the suOne card office.

The Office of Information Technology operates two data centers; maintains over 80 servers; backs up more than 35 TB of storage; is networked on high speed gigabit fiber links between our two campus sites with all campus buildings linked by fiber network; supplies a 200 Mbps connectivity bandwidth to the Internet provided by two carriers for reliability and redundancy; offers wireless networking in every building and outdoor areas through more than 240 radio transmitters. Our professional technical staff are on-call 24 hours a day/ 7 days a week.

Help desk services are provided by Tech Connection in the Office of Information Technology, located in the Academic Center 302 and in the Howard S. Brown School of Business and Leadership Library. This technology support center offers technology assistance to all students, faculty and staff in resolving issues for the various equipment, software and services available at Stevenson University. Tech Connection is managed by two full-time professional staff and supported by student support staff. Students interested in working in Tech Connection can contact us via e-mail <techconnection@stevenson.edu>, by calling 443-334-3000, or by stopping in AC 302.

Getting Technology Assistance

Call Us: To get help on a technology issue, please contact Tech Connection at 443-334-3000 (x3000 from on-campus) or toll-free at 1-866-344-8190.

Directly Submit a Ticket: Submit your request to our online ticketing system found at <https://helpdesk.stevenson.edu>.

By E-Mail: You may also submit a help request by e-mail by sending your request to <helpdesk@stevenson.edu>.

Blackboard is the online course management system used by the University. Many courses use this 24/7 online resource to post messages, house online discussions, and post assignments and syllabi. Students can gain access to this resource from anywhere through the Internet.