Human Services Administration Track Outcomes

Upon completion of the human services administration track, graduates will be able to

• Incorporate strategies to increase the organizational effectiveness of human services organizations (e.g., time management, recruiting, hiring and retaining quality employees, recruiting and managing volunteers, evaluating and supervising staff).
• Design vehicles for gaining and managing funds (e.g., budgeting, fund raising, grant proposals, lobbying community development) for human services organizations.
• Interpret legal issues involved in managing human services organizations.
• Access, evaluate, and analyze information appropriate to business documents related to the administration of human services.
• Plan and compose accurate, organized, and concise documents in formats and styles appropriate for communication in human services organizations.
• Describe major organizational behavior theories at the individual, group, and organizational level.
• Explain cause and effect relationships within a human services organization by applying various organizational behavior theories.
• Explain and demonstrate the processes involved in the negotiation and mediation of conflicts in human services organizations.
• Identify and analyze the concepts and practices used in marketing human services organizations.
• Apply marketing theory and practices to actual situations in human services organizations.
• Describe the components of human resource management in human services organizations.
• Analyze human resource management practices in human services organizations.